Problem Solving Techniques
As a safety professional, you are or will be engaged in the process of solving safety management system problems for your employer or client.
It's important to have a general understanding of the basic steps involved in acquiring adequate skills. This module will look at the basic steps in problem-solving and some proven techniques to efficiently and effectively solve your organization's safety management system challenges.
Solving Safety Problems
Solving safety-related problems centers around two key strategies:
- Solving surface-cause problems. Eliminating/reducing unique hazardous conditions and unsafe work behaviors representing the surface causes of accidents.
- Solving root-cause problems. Improving inadequate or missing safety and health programs, policies, plans, processes, procedures, and practices representing the root causes that contribute to hazardous conditions and unsafe behaviors.
Knowledge Check Choose the best answer for the question.
6-1. Solving safety-related problems centers around which two key strategies?
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