Surveys
Employee Surveys
Employee questionnaires or surveys are effective ways for employers to identify potential hazards that may lead to violent incidents, identify the types of problems workers face in their daily activities, and assess the effects of changes in work processes.
- Detailed baseline screening surveys can help pinpoint tasks that put workers at risk.
- Periodic surveys conducted at least annually or whenever operations change or incidents of workplace violence occur help identify new or previously unnoticed risk factors and deficiencies or failures in work practices.
The initial and periodic review processes should also include feedback and follow-up. The following are sample questions to ask during interviews:
- What daily activities, if any, expose you to the greatest risk of violence?
- What, if any, work activities make you feel unprepared to respond to a violent action?
- Can you recommend any changes or additions to the workplace violence prevention training you received?
- Can you describe how a change in a patient's daily routine affected the precautions you take to address the potential for workplace violence?
Client/Patient Surveys
Clients and patients may also have valuable feedback that may enable those being served by the facility to provide useful information to design, implement, and evaluate the program. Clients and patients may be able to participate in identifying triggers to violence, daily activities that may lead to violence, and effective responses.
Knowledge Check Choose the best answer for the question.
3-3. How often should periodic surveys be conducted?
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