Administrative Controls
- Design staffing patterns to prevent personnel from working alone and to minimize patient waiting time.
- Restrict the movement of the public in hospitals by card-controlled access.
- Implement a system to alert security personnel when violence is threatened.
The waiting area should accommodate visitors and patients who have to wait for service.
Behavior Modifications
Provide all workers with training on:
- Recognizing and managing assaults
- Resolving conflicts
- Maintaining hazard awareness
Knowledge Check Choose the best answer for the question.
1-9. Developing a system for alerting security personnel when violence is threatened is an example of _____.
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