Training
It is important everyone in the workplace understands the symptoms of stress, how to handle work-related stress, and most importantly how to get help by reporting it.
Employers should provide instruction on the process of reporting and addressing work-related stress.
Employers should provide instruction and training on the process and encourage reporting instances of work-related stress.
Training and instruction may include information on the following topics:
- Management commitment and support for stress prevention program
- Psychological risk factors
- Early warning signs of a stress response
- Individual and organizational measures used to prevent work-related stress from occurring
- Workplace procedures and policies
- How to report work-related stress and psychological risk factors
- How work-related stress reports will be responded to, including time frames
- Where to access support within the workplace and outside of the workplace
Information about work-related stress can be given to workers. The best method to inform employees is holding team meetings to allow for discussion. Other methods can be used too, including:
- Company newsletters or pamphlets
- Information sheets in pay slips
- Posters around the workplace
- Email messages or intranet announcements
Knowledge Check Choose the best answer for the question.
3-6. Which training method might be most effective for making sure employees understand reporting procedures, and why?
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