Stress in Today's Workplace
According to the American Institute of Stress (AIS) 80% of workers report feeling stress on the job, and nearly half say they need help managing it. This shows that job stress is not just common—it's a serious concern that affects worker health, safety, and productivity.

Job Stress: A Serious Concern
Stress is often described as being about taking or losing control on the job. When employees feel they are in control of their workload and environment, stress may be manageable or even motivating. But when they feel powerless, stress can quickly become overwhelming.
What is Job Stress?
Job stress is the physical, mental, or emotional strain people experience when they believe the demands of their job are greater than their ability to handle them. It’s not just about the tasks themselves, but about how employees perceive and interpret those demands.
Common sources of job stress include:
- Heavy workloads – too much work in too little time
- Tight deadlines – pressure to complete projects quickly, often with little flexibility
- Lack of support – minimal help or encouragement from supervisors and coworkers
- Poor communication – unclear expectations or limited feedback
- Unsafe working conditions – environments where employees feel physically at risk
It’s important to recognize that stress is not just about the job itself. Two workers can face the same workload, but their responses may be very different. This is because stress depends heavily on perception:
- If a worker believes, “I have the skills and resources to manage this,” stress may feel manageable or even motivating.
- If a worker believes, “I can’t keep up, and I don’t have control,” stress may feel overwhelming and harmful.
Key takeaway: The way employees think and feel about their jobs plays a huge role in whether stress has a positive effect—driving focus and productivity—or a negative one, leading to burnout, accidents, and health issues.
Knowledge Check Choose the best answer for the question.
1-1. Stress in the workplace is about taking or losing _____.
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