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765 Managing Workplace Stress
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Organizational Risk Factors

Stress in the workplace can come from more than just environmental conditions or personal factors. The way an organization is managed and the overall culture of the workplace play a major role in employee well-being. Organizational risk factors often arise from job structure and management practices, while workplace culture or climate reflects the values, behaviors, and attitudes shared within the company. Both can strongly influence stress levels and overall job satisfaction.

Organizational risk factors involve how the workplace is structured, managed, and operated. Poor job design, unclear roles, unrealistic workloads, lack of support, and limited control over tasks can all create stress.

  • Excessive job demands with too few resources: When employees are expected to complete a high volume of work without the tools, staff, or time needed, it causes constant pressure and burnout.
  • Little or no employee input on decision-making: Workers may feel powerless or ignored if they are not included in decisions that affect their tasks, schedules, or responsibilities.
  • Constant pressure to meet tight deadlines: Frequent last-minute assignments or unrealistic timelines can create a sense of panic and reduce work quality due to rushed efforts.

Workplace Culture or Climate refers to shared values, attitudes, and practices within the organization. A negative or toxic culture can be a major source of stress. It affects how employees feel about their work, coworkers, and leadership.

  • Lack of communication: When workers don’t receive updates, clear instructions, or honest feedback, they may feel confused, uncertain, and disconnected from the organization.
  • Poor leadership or support: Managers who fail to listen, offer help, or treat employees fairly can increase stress, especially if workers feel isolated or unsupported in their roles.
  • Bullying or harassment: Exposure to hostile behavior, such as name-calling, exclusion, or threats, creates emotional harm and a constant feeling of danger or disrespect at work.
  • Low morale or trust: If employees believe that leadership is dishonest or that good work goes unrecognized, motivation drops and stress increases due to a lack of trust in the workplace.

Knowledge Check Choose the best answer for the question.

2-6. What is one example of an organizational risk factor that increases workplace distress?