Prevention Measures
Consider using one or more of the following prevention measures that help design the workplace and develop procedures to reduce risk factors for violence.
- Training (include de-escalation techniques appropriate to your industry)
- Post signs stating cash register only contains minimal cash
- Leave a clear, unobstructed view of cash register from street
- Have a drop safe, a limited access safe or comparable device
- Address adequate outside lighting
- Examine and address employee isolation factors
- Provide security personnel
- Communication method to alert police/security
- Increase police patrol in the area
- Post laws against assault, stalking, or other violent acts
- Training (including de-escalation techniques appropriate to your industry)
- Examine and address employee isolation factors
- Quick communication method to alert security
- Eliminate easy access to potential weapons
- Client referral/assistance programs
- Set up worksite so employees are not trapped from exiting
- Provide security personnel
- Post laws against assault, stalking, or other violent acts
- Employee reporting systems
- Training (including de-escalation techniques appropriate to your industry)
- Enforced "no tolerance" policy for workplace violence
- Management strategy for layoffs
- Management policy for disciplinary actions
- Access to employee assistance program or other counseling services
- Enforced policy prohibiting weapons
- Provide security personnel
- Post laws against assault, stalking or other violent acts
- Restraining orders
- Control access to worksite
- Access to consultation with employer, employee assistance program or other counseling program
- Reporting procedures
- Relocating within worksite where possible
- Necessary staff notification
- Policy regarding restraining orders
- Training (including de-escalation techniques appropriate to your industry)
- Enforced "no tolerance" policy for workplace violence
- Management strategy for layoffs
- Management policy for disciplinary actions
- Access to employee assistance program or other counseling services
- Enforced policy prohibiting weapons
- Provide security personnel
- Post laws against assault, stalking or other violent acts
- Restraining orders
- Control access to worksite
- Access to consultation with employer, employee assistance program or other counseling program
- Reporting procedures
- Relocating within worksite where possible
- Necessary staff notification
- Policy regarding restraining orders
Your assessment should include a regular review and maintenance of appropriate physical security measures, such as electronic access control systems, and video cameras, in a manner consistent with applicable state and federal laws. Don't overreact, not everybody needs metal detectors. However it is important that all employees receive training in de-escalation techniques for all types of violence. Assess your risk factors for an accurate determination. If no money, drugs, or other high risk situations are present, detectors and cameras may be excessive.
Knowledge Check Choose the best answer for the question.
3-8. Training on de-escalation techniques is an important violence prevention measure for _____.
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