Quality In: Quality Out
If the system provides quality inputs and effectively performs activities and procedures, the long-term outputs (effects) are likely to be those desired and intended.
- Short-term results are the specific observable-measurable outputs or products of an activity or process and identified as conditions and behaviors. They focus more on what is produced immediately following a set of actions
- Long-term outcomes are the changes or effects that are more general in nature and not so easy to identify, and they can affect the entire organization.
Examples of short-term results and long-term outputs include:
- Short-term Results:
- Safe or Unsafe conditions, behaviors - Short-term results such as an unguarded machine and working at elevation without fall protection.
- Many or few incidents and accidents - Short-term results such as incidents and accidents on a construction project.
- Long-term Outcomes:
- High or low accident costs - long-term outcomes such as workers' compensation costs and accident rates.
- High or low productivity, morale, trust - long-term outcomes such as high production costs and employee turnover.
- High or low employee physical and mental health - long-term outcomes such as high stress and frequent employee violence.
Knowledge Check Choose the best answer for the question.
1-8. Which of the following is an example of a long-term outcome affecting the safety management system?
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