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725 Forklift Safety Program Management
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Refresher Training

Refresher forklift training may be required if any of the following situations exist:

 employee conducing refresher training
Refresher forklift training may be required if the operator is assigned to drive a different type of forklift.
  • The supervisor observes the operator driving the forklift in and unsafe manner, such as riding with the load too high or traveling at an unsafe speed.
  • The operator has been involved in an accident or near-miss incident.
  • The operator has received an evaluation that reveals he or she is not operating the forklift safely.
  • A workplace condition changes in a way that could affect safe operation of the forklift.
  • The operator has been assigned to drive a different type of forklift.

Retraining May Not Be The Answer

In some instances, progressive discipline may be the appropriate response to observed operator performance. Retraining may not be the proper response to inadequate operator performance if any of the following situations exist:

  • The operator has successfully completed previous training, and the training is appropriate to the forklift and working conditions encountered.
  • The operator has been evaluated and found competent to operate the forklift safely.
  • The supervisor determines that adequate training, resources, and other support has been provided.
  • The employee is engaging in horseplay while driving the forklift.

Retraining Topics

Retraining may include some or all of the following information, as necessary:

  • common unsafe situations encountered in the workplace
  • unsafe operating methods observed or known to be used
  • the need for constant attentiveness to the forklift, the workplace conditions, and the manner in which it is operated

Knowledge Check Choose the best answer for the question.

2-4. Which of the following situations may require forklift retraining?