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722 Ergonomics Program Management
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Early Reporting and Access to Health Care Providers

Employees reporting symptoms or signs of potential musculoskeletal disorders (MSDs) must have the chance to get checked by a health care provider as soon as possible. For example, if an office worker begins to feel numbness or tingling in their hands after long hours of typing, they should be able to see a doctor quickly. If treated early, the worker might only need rest and better hand positioning, which is much simpler than dealing with a serious condition like carpal tunnel syndrome.

The earlier symptoms are reported and treated, the less chance there is for the problem to become severe. A warehouse worker who starts having back pain from lifting boxes can avoid long-term damage if they receive proper medical attention early and get advice on safe lifting techniques.

Employers must not create policies that make workers afraid to report symptoms. For instance, if a company offers bonuses to supervisors for having fewer reported injuries, those supervisors might ignore or hide employee complaints. This can prevent workers from getting help and allow injuries to get worse.

It's also important that employees feel safe when they report an ergonomic injury. There must never be punishments like demotion, lower pay, or unfair treatment just because someone speaks up about their pain. If a worker who reports shoulder pain from overhead tasks is later assigned worse shifts as a result, it creates fear and stops others from reporting their own injuries.

Knowledge Check Choose the best answer for the question.

7-5. It's important that ergonomics injury reporting _____.